LEGAL REFERENCE

Our Terms, Your Rights at 88dd

88dd operates under defined legal conditions — every account opened on this platform is subject to jurisdiction-specific rules, account-use policies, and the terms set out on this page...

Account JurisdictionAge Verification PolicyDispute ResolutionData Handling TermsApplicable Local Law
88dd Our Terms, Your Rights at 88dd

How Our Legal Framework Applies to You

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

LEGAL CONTACT PATHS

Reach Us on Policy and Account Questions

If a clause on this page raises a question about your specific account situation, our support team can walk you through it in plain language before you take any action. Reaching us costs nothing and we aim to respond within the timeframes noted below.

Team online

Live Chat

Our live chat channel is staffed around the clock. Start a chat directly from your account dashboard for the fastest response on any legal or account-status query that needs immediate attention.

Email Support

Send a detailed account query to our legal and compliance inbox. We target a response within 24 hours for policy questions and within 48 hours for formal dispute submissions requiring document review.

Help Centre

Our written policy articles cover jurisdiction conditions, account verification steps, and the dispute process in detail. Access them from the footer link on any page without logging in to your account first.

POLICY TRUST SIGNALS

Why You Can Rely on What We Publish Here

We hold our published terms to a consistent standard across every account type and payment method. The signals below reflect how we operate day to day, not aspirational...

Plain-Language Drafting

Every clause on this page has been rewritten from legal boilerplate into clear English so that a Pakistani account holder...

Jurisdiction Transparency

We state clearly which regions of Pakistan are supported and what local-law conditions apply, rather than burying access restrictions in...

Consistent Enforcement

Our moderation and account-review team applies these terms consistently. The same policy applies whether your account was funded via JazzCash...

Timely Policy Updates

When terms change, we notify active account holders at least seven days in advance via their registered contact. We do...

Secure Data Handling

Account data you submit during verification is stored in encrypted form and is not shared with third parties beyond what...

Accessible Dispute Process

If you believe a term has been applied incorrectly to your account, you can raise a formal dispute through the...

POLICY PAGE CONSISTENCY

How This Page Sits Beside Our Other Terms

Our legal section is structured so each policy page covers its own scope without repeating content from the others. The table below shows how this page relates to the sibling policy documents...

01

This Page — Legal Terms

Covers the overarching legal framework: jurisdiction conditions, account rules, enforcement approach, and the dispute process applicable to all account holders in supported regions.

02

Privacy Policy

Covers how we collect, store, and use your personal data, including verification documents and transaction records, separately from the account-use terms set out here.

03

Cookie Policy

Covers which cookies we place on your device, their purpose, and how to manage them — a scope distinct from the account and jurisdiction terms on this legal page.

04

Payments Terms

Covers the specific rules around JazzCash, Easypaisa, SadaPay and Raast transactions, processing timelines, and reversal conditions, which are referenced here but detailed there.

05

Account Security Policy

Covers two-factor authentication requirements, session management, and what happens when we detect unusual account activity — separate from but consistent with these legal terms.

06

Promotions Terms

Covers the conditions attached to any running offer on your account dashboard, including eligibility, duration, and how promo balances interact with your main account balance.

07

Jurisdiction Addendum

A supplementary document for account holders in specific sub-regions of Pakistan where additional local-law conditions apply beyond the baseline terms set out on this page.

POLICY LAYOUT FEATURES

How We Structure This Legal Section

The layout of our legal section is designed so you can locate the clause relevant to your situation without reading the full document. Each structural element below serves...

Section Anchors Every major clause has a named anchor link so you...
Plain-English Summaries Each clause opens with a one-sentence plain-language summary that tells...
Version History A dated version log appears at the foot of this...
Print and Export A print-optimised stylesheet formats this page cleanly for PDF export...
Linked Definitions Defined terms used throughout the document are hyperlinked to the...
Mobile-Readable Layout The legal section reflows cleanly on mobile screens. Clause headings...

Common Questions About Our Terms

These terms apply to every person who opens or holds an account on 88dd from a supported region. By creating an account, you confirm that access is permitted under the law of your location and that you meet the verification requirements we set out.

If your location falls outside supported regions, you will be unable to complete account registration. We block access at the account-creation stage rather than allowing accounts to open and then restricting them after deposit activity has occurred.

Send a written description of the issue to our legal inbox with your account reference. We log every dispute on receipt, acknowledge it within 24 hours, and share a written outcome before we close the case on our side.

No. We give active account holders at least seven days' notice before any revised term takes effect. The notification goes to your registered contact. Revised terms never apply retroactively to actions you took before the update was communicated.

These terms cover all account funding and withdrawal activity processed via JazzCash, Easypaisa, SadaPay and Raast. Specific processing timelines and reversal rules for each method are detailed in the separate Payments Terms document linked in the footer.

We hold the identity and contact details you submitted during verification, your transaction history, and your account-activity log. Full details of how that data is stored, used, and shared are in our Privacy Policy, which is a separate document from these legal terms.

We retain your account records for the period required by applicable law in the jurisdiction where your account was opened. After that period, records are deleted or anonymised. You can request confirmation of your deletion timeline through the support inbox.